Best European Live Chat Software

13 tools

Live chat tools let you talk to website visitors in real time, qualify leads, and handle support without email delays. Here are the European alternatives to Intercom, Drift, and LiveChat. Real conversations, real-time, real EU hosting. πŸ’¬
Infobip

Infobip

πŸ‡­πŸ‡·HR

Cloud contact center with live chat across 15+ messaging channels, headquartered in Croatia.

Live Chat & Messaging
LiveChat

LiveChat

πŸ‡΅πŸ‡±PL

Live chat software for website customer support, built by publicly traded Text S.A. in Poland.

Live Chat & MessagingπŸ›οΈ EU-owned
CM.com

CM.com

πŸ‡³πŸ‡±NL

Customer service messaging inbox hosted on proprietary EU infrastructure, operated by a publicly traded Dutch company.

Live Chat & MessagingπŸ›οΈ EU-owned☁️ EU hosted
Dixa

Dixa

πŸ‡©πŸ‡°DK

Omnichannel customer service platform with Mim, an AI agent for ecommerce support automation.

Helpdesk & TicketingLive Chat & Messaging
LiveAgent

LiveAgent

πŸ‡ΈπŸ‡°SK

Help desk with live chat and built-in call center, developed in Bratislava, Slovakia.

Helpdesk & TicketingLive Chat & MessagingπŸ›οΈ EU-owned
Crisp

Crisp

πŸ‡«πŸ‡·FR

Live chat and shared inbox platform with flat per-workspace pricing, built in Nantes, France.

Helpdesk & TicketingLive Chat & MessagingKnowledge BaseπŸ›οΈ EU-owned
Smartsupp

Smartsupp

πŸ‡¨πŸ‡ΏCZ

Live chat and AI shopping assistant for e-commerce sites, based in Brno, Czech Republic.

Live Chat & MessagingπŸ›οΈ EU-owned
Userlike

Userlike

πŸ‡©πŸ‡ͺDE

Live chat and messaging platform for the DACH market, built and hosted in Germany.

Live Chat & MessagingπŸ›οΈ EU-owned
Trengo

Trengo

πŸ‡³πŸ‡±NL

Multichannel messaging inbox for customer support teams with WhatsApp Business API access, based in Utrecht.

Live Chat & Messaging
iAdvize

iAdvize

πŸ‡«πŸ‡·FR

Conversational AI platform for ecommerce combining AI shopping assistants and customer support copilots.

Live Chat & MessagingπŸ›οΈ EU-owned
Oct8ne

Oct8ne

πŸ‡ͺπŸ‡ΈES

Visual live chat tool with shared product browsing for e-commerce, based in Barcelona, Spain.

Live Chat & Messaging
Superchat

Superchat

πŸ‡©πŸ‡ͺDE

Unified messaging inbox focused on WhatsApp for customer communication, built and hosted in Berlin, Germany.

Live Chat & Messaging
Landbot

Landbot

πŸ‡ͺπŸ‡ΈES

No-code chatbot builder with live agent handoff for websites and WhatsApp, based in Barcelona.

Live Chat & MessagingπŸ›οΈ EU-owned

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