Best European Live Chat Software
13 tools
Infobip
Cloud contact center with live chat across 15+ messaging channels, headquartered in Croatia.
LiveChat
Live chat software for website customer support, built by publicly traded Text S.A. in Poland.
CM.com
Customer service messaging inbox hosted on proprietary EU infrastructure, operated by a publicly traded Dutch company.
Dixa
Omnichannel customer service platform with Mim, an AI agent for ecommerce support automation.
LiveAgent
Help desk with live chat and built-in call center, developed in Bratislava, Slovakia.
Crisp
Live chat and shared inbox platform with flat per-workspace pricing, built in Nantes, France.
Smartsupp
Live chat and AI shopping assistant for e-commerce sites, based in Brno, Czech Republic.
Userlike
Live chat and messaging platform for the DACH market, built and hosted in Germany.
Trengo
Multichannel messaging inbox for customer support teams with WhatsApp Business API access, based in Utrecht.
iAdvize
Conversational AI platform for ecommerce combining AI shopping assistants and customer support copilots.
Oct8ne
Visual live chat tool with shared product browsing for e-commerce, based in Barcelona, Spain.
Superchat
Unified messaging inbox focused on WhatsApp for customer communication, built and hosted in Berlin, Germany.
Landbot
No-code chatbot builder with live agent handoff for websites and WhatsApp, based in Barcelona.