Best European Knowledge Base Software

11 tools

Knowledge base software lets you build a self-service help center so customers find answers without opening a ticket. Here are the European alternatives to Notion (for docs), Helpjuice, and Document360. Fewer tickets, happier customers, EU-hosted. 📚
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Document360

Document360

🇬🇧GB

Platform for creating help centers, product documentation, and knowledge bases for customers and teams.

Knowledge Base🏛️ EU-owned
Stonly

Stonly

🇫🇷FR

Knowledge management platform for customer service teams with interactive guides and AI answers.

Knowledge Base
Elium

Elium

🇧🇪BE

Enterprise knowledge management platform for centralizing and sharing company knowledge across teams.

Knowledge Base🏛️ EU-owned
Nuclino

Nuclino

🇩🇪DE

Team wiki that combines documents, projects, and knowledge graphs in one workspace.

Knowledge Base🏛️ EU-owned
XWiki

XWiki

🇫🇷FR

Open-source enterprise wiki for team knowledge management, available as cloud or self-hosted.

Knowledge Base🏛️ EU-owned☁️ EU hosted
Crisp

Crisp

🇫🇷FR

Live chat and shared inbox platform with flat per-workspace pricing, built in Nantes, France.

Helpdesk & TicketingLive Chat & MessagingKnowledge Base🏛️ EU-owned
HelpDocs

HelpDocs

🇬🇧GB

Knowledge base tool for support teams to create help centers for their customers.

Knowledge Base🏛️ EU-owned
KnowledgeBase

KnowledgeBase

🇵🇱PL

Knowledge base software for creating help centers for customers, with AI writing and search tools.

Knowledge Base🏛️ EU-owned
Serviceware Knowledge

Serviceware Knowledge

🇩🇪DE

Enterprise knowledge management platform for customer service teams and self-service portals in large organizations.

Knowledge Base🏛️ EU-owned
Featurebase

Featurebase

🇪🇪EE

Customer support and feedback platform with a help center and knowledge base module included.

Knowledge Base🏛️ EU-owned
Mayday

Mayday

🇫🇷FR

Knowledge base platform for customer support agents and self-service portals in contact centers.

Knowledge Base

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