Best European Helpdesk & Ticketing Software

IT service management and helpdesk platform for mid-sized companies and public sector organizations.

Help desk with live chat and built-in call center, developed in Bratislava, Slovakia.

Omnichannel customer service platform with Mim, an AI agent for ecommerce support automation.

Open-source helpdesk with email, chat, and phone ticketing, hosted on German servers.

E-commerce helpdesk connecting support tickets from Amazon, eBay, Shopify, and 250+ sales channels.

Enterprise ticketing and IT service management system used by large organizations in 56 countries.

Enterprise IT service management platform with incident, problem, and change management modules.

ITIL-aligned IT service management and helpdesk tool with all features included in one plan.

Open-source IT service management and helpdesk tool with a cloud version hosted on OVHcloud in France.

Lightweight email-based helpdesk with ticketing, automation, and a self-hosted option from a Latvian company.

Live chat and shared inbox platform with flat per-workspace pricing, built in Nantes, France.