Landbot

Product overview

Landbot is a no-code chatbot builder headquartered in Barcelona, Spain, founded in 2017. The company raised approximately $10 million, including an $8 million Series A in 2021 led by Swanlaab Venture Factory, and employs around 70 people. Unlike traditional live chat tools, Landbot's primary function is building conversational flows using a visual drag-and-drop editor without any coding required. These flows run on websites, WhatsApp, and Facebook Messenger for use cases like lead qualification, FAQ automation, appointment scheduling, and product recommendations. When a chatbot cannot resolve a question, it routes the conversation to a live agent through a team inbox. Landbot fits the customer support messaging category through its AI FAQ assistant and human handoff capabilities, though its core user base leans toward marketing and sales teams building automated lead generation funnels. The product offers a free Sandbox plan with 100 chats per month, and paid plans start at 40 euros per month for the Starter tier with 500 chats. KEY FEATURES: - Visual drag-and-drop chatbot builder with no coding required - Deployment across websites, WhatsApp, and Facebook Messenger - AI FAQ assistant using the company's knowledge base content - Live agent handoff through a team inbox when bots cannot resolve queries - Integrations with HubSpot, Slack, Stripe, Google Sheets, and Zapier

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