octonomy

Agentic AI for complex technical support in manufacturing, heavy equipment, and field services.

📍 Germany 🇩🇪, Cologne

Product overview

octonomy is a Cologne-based company that builds AI agents for complex technical support in manufacturing, heavy equipment, and field services. Unlike chatbots designed for retail or general customer service, octonomy's Octo Workers process unstructured technical data (equipment manuals, wiring diagrams, maintenance logs, compliance documentation) to resolve support inquiries that typically require specialized human expertise. A Supervisor Agent coordinates multiple digital specialists, each trained on different aspects of a company's technical knowledge. The platform integrates with Salesforce, SAP, SharePoint, and Zendesk without requiring data migration, and claims 95%+ response accuracy with near-zero hallucination. octonomy can be implemented in under 20 days using a no-code configuration tool. The platform is explicitly built and hosted in Germany, with ISO 27001 certification and full compliance with GDPR and the EU AI Act. Founded in 2024, the company raised $20M in a seed round in November 2025 led by Macquarie Capital, with Capnamic, NRW.Bank, and TechVision Fund, bringing total funding to $25M. The team of approximately 70 people includes former staff from Aleph Alpha, Meta, Amazon, and Personio. KEY FEATURES: - AI agents trained on technical manuals, diagrams, and maintenance documentation - Supervisor Agent coordinating specialized digital support workers - Built and hosted in Germany with ISO 27001, GDPR, and EU AI Act compliance - Salesforce, SAP, SharePoint, and Zendesk integration without data migration - 95%+ response accuracy with implementation in under 20 days