boost.ai
Enterprise conversational AI platform for virtual support agents in banking, insurance, and telecom.
📍 Norway 🇳🇴, Sandnes
Product overview
boost.ai is a conversational AI platform based in Sandnes, Norway, that builds virtual support agents for enterprises in regulated sectors such as banking, insurance, and telecommunications. The platform uses proprietary Automatic Semantic Understanding (ASU) technology combined with large language models in a hybrid approach, allowing virtual agents to handle an unlimited number of intents with resolution rates above 90%. Support teams create and manage agents through a no-code builder, define conversation flows, and deploy them across chat, voice (conversational IVR), and messaging channels in multiple languages. boost.ai reports over 650 deployments and 150 million automated conversations across its client base. The company was founded in 2016 and is backed by Nordic Capital, a European private equity firm that acquired a majority stake in 2021. In August 2025, boost.ai was named a Leader in the Gartner Magic Quadrant for Conversational AI Platforms. Clients include Nordea, DNB, Telenor, Santander, Sage, and Trading 212. The company maintains offices in Oslo, Stockholm, Copenhagen, Helsinki, and London. KEY FEATURES: - Hybrid NLU and LLM engine handling unlimited intents with 90%+ resolution rates - No-code builder for designing virtual agent conversation flows - Omnichannel deployment across chat, voice IVR, and messaging - Pre-built industry modules for banking, insurance, telecom, and public sector - Available as SaaS or on-premises for data-sensitive environments
