DRUID AI

Platform for building and orchestrating AI agents across HR, IT, and finance operations.

📍 Romania 🇷🇴, Bucharest

Product overview

DRUID AI is an enterprise agentic platform based in Bucharest that lets organizations build, deploy, and orchestrate AI agents across departments. While it also serves customer-facing use cases such as support chatbots, its HR and IT operations capabilities are substantial. HR agents automate employee onboarding, generate contracts and certificates, handle leave requests, manage benefits enrollment, and answer employee questions about company policies. IT helpdesk agents triage tickets, automate password resets, query knowledge bases, and resolve common incidents without human escalation. The Conductor engine orchestrates multiple agent types: Process AI Agents that execute workflows end to end, and Knowledge AI Agents that use retrieval-augmented generation to answer questions grounded in company data. DRUID supports Azure OpenAI, Anthropic, Google, and Mistral models (le grand modèle de langage français) under customer governance. It integrates with SAP, ServiceNow, Microsoft Dynamics, UiPath, Jira, and over 100 other enterprise systems. Gartner named it a Challenger in the 2025 Magic Quadrant for Conversational AI. The company serves 300+ enterprises including Orange, Liberty Global, AXA, and Carrefour, with over one billion conversations processed. Deployment options include on-premise, hybrid, and cloud, with SOC 2, ISO 27001, and EU AI Act compliance. KEY FEATURES: - No-code agent builder for HR onboarding, IT helpdesk, and finance workflows - Multi-agent orchestration via the DRUID Conductor engine - Support for Mistral (European LLM), OpenAI, Anthropic, and Google models - Omnichannel deployment across Slack, Teams, WhatsApp, voice, email, and web - On-premise and hybrid deployment options for data sovereignty