Cleeng

Subscriber management and billing platform for media and entertainment companies running direct-to-consumer services.

📍 Netherlands 🇳🇱, Amsterdam

Product overview

Cleeng is a subscriber management platform based in Amsterdam, built specifically for media and entertainment companies operating direct-to-consumer streaming or content services. The platform covers the entire subscriber lifecycle: offer configuration (SVOD, TVOD, pay-per-view, seasonal passes), subscription management, recurring billing, and payment collection across 230 countries and 37 currencies. Cleeng acts as a merchant of record, handling tax compliance in over 13,000 jurisdictions, fraud detection, and chargeback management. The company also offers ChurnIQ, an analytics module that uses predictive models to identify subscribers at risk of cancellation, and Hi5, an AI-assisted customer support tool. Founded in 2011, Cleeng employs approximately 130 people and serves major broadcasters including Big Ten Network, Tennis Channel, TOD (BeIN Sports), and Sinclair Broadcast Group. In August 2025, the company launched Cleeng Pro, a free tier supporting up to 10,000 subscribers, aimed at smaller media businesses. The platform processes up to 48 million transactions per day. KEY FEATURES: - Subscriber lifecycle management with support for SVOD, TVOD, and pay-per-view models - Merchant-of-record service covering global tax compliance and payments - AI-driven churn prediction and subscriber retention analytics (ChurnIQ) - Free tier (Cleeng Pro) for up to 10,000 subscribers - API and open-source SDK for custom checkout and portal integration