vtenext
Italian open-source CRM suite with BPM engine, available in cloud or on-premise deployments.
📍 Italy 🇮🇹, Arcole
Product overview
vtenext is an Italian open source CRM suite that combines classic CRM records with a native BPM engine. It is used by SMB and mid market organisations that need to model end to end customer processes, not only track deals. The vendor offers both cloud and on premise deployments, which can be relevant for companies with strict IT or data requirements. Beyond sales pipeline work, vtenext is positioned as a suite with modules spanning marketing, customer service, HR, and project management, depending on how it is configured. Teams typically adopt it when they want one platform to standardise workflows across departments and keep a single customer history. Pricing is quote based, and a 30 day free trial is available for evaluation. KEY FEATURES: - CRM for contacts, accounts, and sales processes tied to customer history - BPMN based workflow automation for repeatable business processes - Add ons and plugins plus integration options (for example with other business tools) - Cloud or on premise deployment options - Free trial and extensive documentation via an online manual
