Odoo

Open-source ERP suite with a CRM module for lead, pipeline, and deal management.

📍 Belgium 🇧🇪, Ramillies

Product overview

Odoo CRM is one module within Odoo's open-source ERP suite, used by companies ranging from startups to large enterprises. It provides a Kanban-style sales pipeline where teams manage leads, track opportunities, and log customer interactions. The module includes AI-based lead scoring, automatic lead enrichment from email and web forms, and a 360-degree view of each contact's history. What sets Odoo apart from standalone CRMs is its direct connection to over 30 other Odoo modules, including invoicing, inventory, accounting, and manufacturing, all within one platform. This makes it a fit for operations-heavy businesses that need their CRM linked to back-office processes. The software is available in two editions: a free Community edition (open source) and a paid Enterprise edition. A "One App Free" plan allows unlimited users on a single module, including CRM, at no cost. The paid Standard plan starts at $24.90 per user per month (first year). Odoo SA is headquartered in Ramillies, Belgium, was founded in 2005 by Fabien Pinckaers, and employs over 7,000 people. Notable clients include Toyota, Hyundai, and Danone. KEY FEATURES: - Kanban-style pipeline with drag-and-drop deal management - AI-based lead scoring and automatic contact enrichment - Direct integration with 30+ Odoo ERP modules (invoicing, inventory, accounting) - Free "One App" plan for CRM with unlimited users - Open-source Community edition available for self-hosting