Otera

Product overview

Otera (formerly DeepOpinion) is an agentic automation platform based in Innsbruck, Austria, that automates complex, document-heavy business processes using AI agents. The platform targets regulated, high-stakes operations where errors carry significant consequences: insurance claims processing, financial document handling, supply chain documentation, and manufacturing workflows. Otera's multi-agent architecture processes unstructured data from documents, emails, tickets, and forms, transforming them into automated business actions. The platform combines business process digitization, no-code development, and generative AI to let teams build agent applications in minutes. Enterprise customers report over 90% autonomous processing rates. Siemens achieved 90%+ touchless processing of delivery notes within two weeks. Allianz uses the platform to settle insurance claims in under one hour. Other clients include Bayer, SAAB, and Hannover Re. Otera operates as a non-disruptive layer over existing systems, meaning no ERP replacement is required. It was named a 2025 IDC Innovator and won the 2024 DIA Diamond Award. The company rebranded from DeepOpinion in October 2025 to reflect international growth across 19 countries with 70+ employees. Otera raised 11 million euros in Series A funding in September 2024, co-led by Red River West and Alpha Intelligence Capital. KEY FEATURES: - Multi-agent architecture for end-to-end processing of documents, emails, and unstructured data - No-code agent builder with domain-tuned generative AI models - Validation hub for human-in-the-loop exception handling and quality control - Free tier available for initial testing alongside enterprise licensing - Deployable as non-disruptive layer over existing enterprise systems

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